Difficult conversations
by Stone, Douglas, Heen, Sheila, and Patton, Bruce
Looky Rating System: Violence 0/5, Love & Romance 0/5, Mental Health 0/5, Language 0/5, Substance Use 0/5, Fear / Horror 0/5, Fantasy / Supernatural 0/5, LGBTQ+ Representation 0/5.
Description
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes", "Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.